CAN YOU TELL ME IF YOU'RE GETTING AN ITEM BACK IN STOCK?
We don't currently have the facility to let you know when an item is due back in stock. As we like to offer you new and exciting products regularly, we don't tend to restock a lot of our items again.
You could look for something similar? All you need to do is type a description or fabric into the search box on our website.
WHEN WILL MY ACCOUNT BE CHARGED FOR MY ORDER?
If your card is authorised, payment will be taken immediately, and you will receive an email confirming that your order has been successful.
If your card is not authorised, payment will not be taken, and we'll email to let you know your bank or card issuer wouldn't authorise the payment.
Please remember that even if a payment isn't authorised, it may look like Islamic Design House has still taken the money as some card issuers may still reserve the money, for a short period of time.
WHY CAN’T ITEMS BE SHIPPED TO MY DELIVERY ADDRESS?
To be able to complete your order from our GB store, your delivery address needs to be in the UK or Europe.
Here are the list of countries we deliver to in the EU from our GB store:
AT Austria ES Spain GR Greece NL Netherlands
BE Belgium FI Finland IE Ireland PT Portugal
DE Germany FR France IT Italy SE Sweden
DK Denmark GB UK LU Luxembourg
BG Bulgaria EE Estonia LT Lithuania RO Romania
CY Cyprus HU Hungary MT Malta SK Slovakia
CZ Czech Republic LV Latvia PL Poland SI Slovenia
Due to the contract we have with our distributor, we’re not able to ship to certain countries in the EU.
If you've added an item to your bag that can't be shipped to your address, please refer to the list of countries above, this may be the reason. If you are unable to checkout with your chosen country, please go to one of our other web stores who may deliver to your country.
We have web stores in the USA, Canada and India (TURN INTO HYPERLINKS PLS) who post to countries outside the EU. Please go to the home page of the website and click on 'United Kingdom' on the top left hand corner of the page which will then show you a list of our other stores.